Panamint Cinema has established itself as a leading supplier of nostalgic, historical documentary films since 2001. All Panamint Cinema DVDs are carefully mastered from the best available original materials, sourced from the nation's archives and independent film production companies.
Panamint Cinema are completely dedicated to your total satisfaction. If you have any suggestions or comments please click on Customer Services.
Our Contact details:
Phone: 0844 310 9394
VAT Registration Number GB 761 7191 22
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere other than the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Maestro/Switch, and Solo. We do not debit your card for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may also provide your credit card information via phone, fax, or post.
We also accept payment by PayPal. Simply click on the PayPal Express Checkout button when viewing your cart or at the checkout page.
Payment may also be made by post or by telephone. Payment is only accepted in Pounds Sterling. Your order will be shipped when your payment arrives. You may pay by Credit / Debit card, Cheque, Postal Order, Money Order or Banker's Draft. Payments should be in favour of "Panamint Cinema".
If sending your order by post, it is important to add your items to the shopping basket to make up your order and go to the checkout to have VAT correctly calculated and shipping costs added, even if you do not wish to pay on-line. Please print the shopping cart, and send it with your payment. This will avoid errors, and ensure that we can process your order promptly. VAT will be deducted for orders outside of the European Union.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Certain titles are only available for shipping to specific territories. Where this is the case, the countries to which shipping is permitted will be stated in the REGION CODE line of the product description. Orders placed for delivery outside the permitted territories will be cancelled. Where such an order has been placed by credit card, the cost of processing the credit card payment and refund will be deducted monies to be repaid.
|Shipping And Handling Royal Mail 2nd Class post is free for UK orders over £15.00 nett of VAT. Royal Mail 1st Class post to the UK is at cost. Overseas shipping by Royal Mail Airmail will be calculated according to the destination country. Shipping costs are calculated when you go to the checkout.|
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in under 5 days. Please allow 21 days from notification of shipping to the UK and 28 days overseas before enquiring about delivery.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Your card will not be debited until your order is ready to ship.|
For orders made for delivery to the UK or the European Union, 20% VAT is included. All other orders will have VAT deducted at the checkout.
Orders being shipped to destinations outside the European Union may be liable to pay import duties or other taxes due in the country of destination. Panamint Cinema is not responsible for any such charges.
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. Card transactions are processed on our behalf on a secure server operated by a Payment Service Provider (PSP) working with the appropriate credit card companies. Card details are only decrypted after they reach our PSP's processing service. Card details are not held in clear text on any web site. No staff at Panamint Cinema are able to see your card details. Your card will not be debited until your order is ready to ship.|
We guarantee our products to be free from manufacturing defects. Should your product arrive damaged, please contact Customer Services for return instructions.
Please note that our products are only suitable for playing on DVD players which conform to the international PAL television format, used in Europe, and most countries. The United States, Canada, Japan, Mexico, South Korea and some other countries use the NTSC television format. DVD players in use in those countries may not be able to play PAL DVDs. This is not a fault of our DVDs, and we are unable to accept returns of items incorrectly ordered. You are advised to consult your DVD manual or dealer before ordering from these countries.
|Reaching Us If you need to reach us, please click on Customer Services.|
Panamint Cinema do not disclose buyers' information to third parties under any circumstances.
All items may be returned for a full refund up to seven (7) days from purchase. This only applies to items which have not been opened or played. Orders placed by credit charge will be subject to a charge for the costs of processing the credit card refund and Payment Server Provider (PSP) costs. It does not apply to items ordered for playback on NTSC DVD players which we do not support. Please contact Customer Services for return instructions. This does not affect your statutory rights.
Orders placed by credit card and cancelled prior to shipping will be subject to a charge for the costs of processing the credit card refund and Payment Server Provider (PSP) costs.
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